Effective Networking & Business Etiquette Skills
Course Overview
This course is specially designed to create awareness, and to impart important knowledge on the ideal business etiquette and networking strategies so as to enhance your image and professionalism. This highly interactive workshop is specially catered for organizations who want to enhance networking skills and create an excellent public image through proper business etiquette.
Course Objectives
- Learn to become an effective networker
- Enhance your social and self business etiquette skills
- Find out what is your current networking level
- Learn how to build your confidence and to communicate with poise
- Learn how to open, hold and close conversations
- Become aware of conversation killers
- Master business etiquette strategies such as card swapping and handshakes
- Learn techniques on how to remember names
- Understand cross-cultural networking considerations
- Learn how to develop critical business etiquette to achieve excellent corporate image
Course Outline
1. Introduction to Networking- Identifying the purpose of networking
- Networking as a tool for business, career and social development
- Personal networking analysis
- What to say and do when meeting for the first time?
- How to continue and prolong a conversation; Hot topics for conversations
- Closing a conversation; Conversation killers and taboo topics to avoid
- Working the room; Handshakes and card-swapping skills
- Remembering names; Understanding body language cues
- Using humor and personality to your advantage
- Cross-cultural considerations
- Networking with Chinese, Japanese, Americans/Europeans, other Asians
- Determining your personal image audit
- Professionalism in deportment and posture
- Business and social communication; Appropriate body language at work
- Meeting Etiquette, Phone Etiquette
- Entertaining your clients
- Business Dining etiquette
- Dealing with different types of people
- Respecting cross-cultural differences in business etiquette
Training Methodology
Short lecture, hands-on facilitation, practical exercises & simulations, self reflection and group critiques.
Who Should Attend
All new & mid level executives who need to improve business networking skills for better personal and corporate success.
Program Duration
1 day
